HOW DOES SHIPPING WORK?

If something is marked as FREE SHIPPING that refers to free basic shipping in 36 states!

SHIPPING: Free shipping includes the following 36 states:

Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, Virginia, West Virginia, Wisconsin.

Shipping will be calculated at the time of checkout (go to the checkout page to see shipping options) for states outside of the Free Shipping states. We ship from Michigan, so we can cover a good portion of the USA under the FREE SHIPPING blanket.  We can still ship to the rest of the continental USA as well, but there will be a small upcharge depending on the state and item(s) purchased.  You’ll see shipping options once you add an item to your cart and go to the checkout page.

FREE UPS GROUND SHIPPING: Small items will ship UPS Ground whenever possible.  Items that ship this way will ship directly to your house on the same brown box trucks that you might see deliver Amazon packages.  If you buy items that also ship LTL (on a pallet), then we may ship everything together on the pallet to limit the chances of lost items.  You may be familiar with UPS Ground as the brown box trucks that deliver Amazon packages and similar items.  NO LIFT GATE OPTION AVAILABLE NOR REQUIRED.  THESE ITEMS ARE LIGHT ENOUGH TO CARRY BY HAND OR DOLLY.

FREE BASIC LTL SHIPPING : Delivery to your house, farm, business or most other locations, but exceptions do apply.  FREE BASIC SHIPPING DOES REQUIRE you to use your tractor, skid steer, forklift, etc to offload your order from the back of the semi truck.  This form of shipping does include a delivery appointment as well, so expect a phone call from the freight company to schedule a delivery day and time window.  They are closed weekends so delivery will only occur on weekdays.

Additional shipping costs are added for destinations beyond the Free Shipping range. If you prefer to pick up from the TForce Freight terminal, then just let us know.  Look up TForce Freight terminals near you by clicking on this link.  Most of the items are our site ship LTL (on a pallet, skid, or crate) such as pallet forks, grapples, and snow removal equipment to name a few.  These deliveries are made on full length semi trucks and trailers just like what we all see going down the road every day. Do not count on them being able to fit down your driveway. Often times, you’ll need to drive your tractor to the end of your driveway, lane, one way or narrow side street in order to offload.  They will pull along the shoulder on the road and you offload from there.

ADD A LIFT GATE TO LTL SHIPPING: Add $100 for a lift gate delivery, although you can typically find a way to use your tractor to avoid this charge. Deliveries are made on full length semi trucks and trailers just like what we all see going down the road every day. Do not count on them being able to fit down your driveway. Often times, you’ll need to drive your tractor to the end of your driveway, lane, one way or narrow side street in order to offload.  They will pull along the shoulder on the road and you offload from there.

FREIGHT DAMAGE:  We ask that you inspect your order prior to signing for it. If there is damage or something is missing, it is much easier to make a claim if we sign for it noting the damage or missing items. Take pictures. We’ll get you fixed up, but just ask for your help to make the process a bit easier.

LOCAL PICK UP: Local pick up is always welcome by appointment only.  At this time, we can refund you a preset amount based on the type of item if you choose to pick up here in Kalamazoo.  Contact us for more information.

TRACKING: A tracking number will be emailed to you after the order ships out. Sometimes it takes until the next business day to generate and email this number. Tracking numbers are sent from UPS for Ground/Small Package orders and from TForce Freight for larger orders (shipping LTL/on a pallet). So, look for an email from either of these companies.

BACKORDER: We list estimated ship dates provided by our suppliers. These are prone to change—and this is beyond our control—thus an estimate is not a guarantee. Backordered product often sells out completely prior to arriving, so we don’t recommend waiting to order if it is an item you truly want.

MADE TO ORDER:  These products are those that we’re able to order from the manufacturer for you, but we don’t typically stock them.  So, if you’re in the planning stage of the purchase, this can be helpful in determining how far in advance you should place your order.  This lead time doesn’t account for packing it here to ship back out to you.  Most manufacturers won’t ship factory direct.

SALES TAX:  Currently, sales tax is only collected in Michigan, Indiana, Illinois, Wisconsin, Minnesota, Pennsylvania, and Colorado.  We will accept valid tax exemptions including Farm Use, Non-Profit, etc.

RETURNS: Returns are accepted within 30 days of purchase with a 10% restocking fee less original shipping and handling charges. Return shipping and handling is the responsibility of the purchaser.  Item must be returned in original, unused condition to qualify.

WARRANTY: All new equipment sold with manufacturer’s warranty. All used equipment sold as-is, no warranty.  We are happy to help with warranty claims, however it can sometimes be easier or you to go directly through the manufacturer.  Even if you do go through the manufacturer, let us know.  Fortunately, warranty claims are rare, but they do happen from time to time.

CONDITION: All products sold by Good Works Tractors are brand new unless specifically noted.  We don’t sell brand new tractors, only used tractors.  Occasionally, we’ll receive a used attachment on trade-in, but 99% of the attachments and accessories are new.  However, given the nature of handling heavy steel products, there may be minor scratches, scuffs, or blemishes on your equipment.  This will primarily affect the paint, but nothing more.  We don’t sell touch up paint, but have used Rustoleum in the closest shade with good success.  Some equipment does come crated from the manufacturer, but the majority is shipped in to us loose and stacked onto flatbed trailers.  So, this equipment is moved multiple times before you receive it.  Loaded onto a trailer from the manufacturer to us, offloaded at our yard, occasionally reorganized at our shop, packed onto a pallet for shipment to you, and then handled multiple times as it moves from truck to truck through the freight carriers hands on the way to you.  We always do our best to handle with care and also keep overhead low in order to provide the best value.  If there is some type of functional or significant damage, then we are happy to help make it right.  Please document immediately upon receipt with pictures and sign for it as damaged.

 

MILITARY, VETERAN, LEO, & FIRST RESPONDER DISCOUNT!

First of all, thank you for your service and sacrifice to put the safety of your fellow men ahead of your own. I can’t thank you enough. My dad and granddad were both NAVY men and LEO’s. I’ve always been proud of that fact and I think they’d be honored that I could pay it forward as a sign of appreciation. If you wouldn’t mind sending us an email (goodworkstractors@gmail.com) with some sort of verification of your position, then we can provide you with a discount code for a 10% savings off of any tractor attachment or accessory that we physically sell. We just ask that you please don’t share the code with others as we’d like to reserve this special discount just for you.  One final note, there are products on our website which we advertise, but don’t physically sell.  Therefore, we’re not able to provide a discount on them. Besides that, this discount is good 365 days a year here at Good Works Tractors, not just on special holidays.  However, this discount is not available retroactively and available only on new orders and full priced (not sale) items.  Thanks again for your sacrifice and God Bless America!

AFFILIATE PRODUCTS

“Why don’t you guys list prices for your affiliate products?” While we know it’s not ideal to not have a price until you visit the manufacturer’s site, we think it’s a worse experience to have an inaccurate price. With the cost of goods continuously rising, the final price is rising too and we may not be alerted in a timely fashion of the new price. So we chose what we think is the lesser of two evils, and simply don’t quote the price.